Description

You will manage, configure, and optimize the Jira instance to support development workflows.

Responsibilities

• Install, configure, and maintain the Jira instance, including user accounts, groups, and permissions.
• Manage projects, boards, filters, dashboards, reports, workflows, issue types, and custom fields.
• Maintain system health by managing security schemas, performing data backups, and monitoring performance.
• Integrate Jira with external applications and tools while troubleshooting technical issues.
• Drive optimization by reducing excessive customization, archiving data, and conducting user audits.
• Establish operational KPIs and dashboards to monitor system environment and performance.

Required Skills

• 8+ years of experience as a Jira Administrator.
• Expertise in Jira configuration, management, integration, and optimization.
• Proficiency in writing custom JQL (Jira Query Language).
• Strong knowledge of Agile and Kanban development frameworks.
• Experience with Project Management, IT Service Management, and Incident & Problem management.
• Ability to troubleshoot and diagnose complex system issues.
• Experience testing new tool versions and plug-ins for compatibility.

Key Skills

Education

Any Gradute