Description

You will manage and optimize the Jira environment to support project management and Agile delivery needs.

Responsibilities

• Configure and maintain Jira projects, workflows, screens, fields, and permissions.
• Implement team-specific requirements and enhancements in collaboration with the central Jira admin team.
• Manage user access and drive Jira hygiene, including archiving projects and maintaining data integrity.
• Create dashboards and reports for team performance tracking.
• Provide user support, troubleshoot issues, and conduct training on Jira usage.

Required Skills

• 5+ years of hands-on experience with Jira administration.
• Strong proficiency in workflow design, bulk data updates, user management, and dashboard creation within Jira.
• Knowledge of JQL (Jira Query Language) and scripting for automation (e.g., ScriptRunner).
• Familiarity with the Atlassian ecosystem, specifically Confluence and Zephyr.
• Basic knowledge of APIs, webhooks, and system integrations.
• Understanding of Agile methodologies and tailoring Jira to Agile teams.
• Experience installing and configuring Jira plugins and integrations.
• Strong problem-solving skills and attention to detail.

Preferred Skills

• Atlasian Certified Jira Administrator certification.
• Exposure to cloud environments like AWS or knowledge of the ITIL framework.
• Familiarity with programming/scripting languages such as JavaScript or Python.

Key Skills

Education

Any Graduate