Description

You will own the Jira Cloud platform, ensuring scalability, governance, and seamless integration with enterprise toolchains.

This role is remote.

Responsibilities

• Manage and evolve Jira Cloud configurations, including projects, workflows, schemes, and permissions.
• Design and implement end-to-end workflows and advanced automations to reduce manual intervention.
• Develop and maintain scripts using ScriptRunner (Groovy) and Python, and build REST API integrations.
• Enable integrations across the toolchain, connecting Jira with GitHub, ServiceNow, and internal systems.
• Implement AI-assisted workflows and decision agents for intelligent triage and automated routing.

Required Skills

• 10+ years of experience as a Jira Administrator (Cloud preferred).
• Deep expertise in Jira workflow configuration, schemes, and permissions.
• Strong scripting experience with Groovy (ScriptRunner) and Python.
• Proven ability to build REST API integrations for Jira, GitHub, and ServiceNow.
• Experience with toolchain integrations including CI/CD systems and CRM platforms.
• Ability to manage multi-team and multi-organization Jira environments.

Preferred Skills

• Experience implementing AI-driven workflow automation and agentic AI concepts.
• Familiarity with large-scale software delivery environments (Agile / SAFe).

Key Skills

Education

Bachelor's degree