Description

You will administer and configure Jira Cloud and Confluence Cloud environments for diverse Agile teams across technology, product, and business functions. This role is on-site.

Responsibilities

• Configure and optimize Jira Cloud (Software and Service Management) and Confluence Cloud for multiple lines of business.
• Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards for portfolio and team-level tracking.
• Manage user access, roles, and permissions via Atlassian Access and SSO integrations with identity platforms.
• Implement automation rules and integrations with tools such as Slack, GitHub, and ServiceNow.
• Provide Tier 2/3 technical support, troubleshoot issues, and maintain documentation and training materials.

Required Skills

• 5+ years of experience as a Jira Administrator in a large enterprise environment.
• Proficiency in Jira Cloud administration, including user management, permission schemes, and global settings.
• Strong understanding of Agile, Scrum, and SAFe frameworks.
• Expert-level JQL, workflow automation, and project configuration skills.
• Experience managing large-scale user bases (5,000+ users).
• Ability to work in governed or regulated environments, such as financial services or banking.
• Proficiency in Python, Groovy, and JavaScript for scripting and automation.

Preferred Skills

• Atlassian certifications (ACP-120 or ACP-620).
• Experience with Script Runner, Automation for Jira, and Jira Service Management.
• Knowledge of integrating Jira Cloud with data analytics tools like PowerBI or Tableau.

Key Skills

Education

Any Graduate