Description

Administer and configure Jira Cloud and Confluence Cloud environments for multiple lines of business. Partner with Product Owners and Scrum Masters to implement structures aligned with SAFe and enterprise Agile standards.

Responsibilities

• Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards for portfolio and team-level tracking.
• Manage user access, roles, and permissions via Atlassian Access and SSO integrations with identity platforms.
• Implement automation rules and integrations with Slack, GitHub, and ServiceNow.
• Provide Tier 2/3 technical support and troubleshooting for Jira and Confluence Cloud.
• Participate in cloud upgrades, testing, and change management processes.

Required Skills

• 5+ years of experience as a Jira Administrator in a large enterprise environment.
• Proficiency in JQL, REST APIs, and scripting (Python, Groovy, or JavaScript).
• Experience with Atlassian Access, SSO, and identity platform integrations.
• Strong understanding of SAFe and enterprise Agile standards.
• Knowledge of ServiceNow, GitHub, PowerBI, and Tableau integrations.
• Familiarity with WebSSO and Atlassian Cloud architecture.

Key Skills

Education

Any Gradute