Description

You will administer and configure Jira Cloud (Software and Service Management) and Confluence Cloud environments across multiple lines of business.

Responsibilities

• Implement Jira structures aligned with SAFe and enterprise Agile standards in partnership with Product Owners and Scrum Masters.
• Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards for portfolio and team tracking.
• Manage user access, roles, and permissions using Atlassian Access and SSO integrations.
• Implement and maintain automation rules and integrations, including with Slack, GitHub, and ServiceNow.
• Support governance and compliance by ensuring configurations meet security and audit standards.

Required Skills

• 5+ years of experience as a Jira Administrator in a large enterprise setting.
• Strong understanding of Agile, Scrum, and SAFe frameworks.
• Proficiency in JQL, workflow automation, and project configuration.
• Hands-on experience with Atlassian Cloud administration (user management, permission schemes).
• Experience managing large-scale user bases (5,000+ preferred).
• Experience in governed or regulated environments (e.g., financial services, fintech).
• Skills in Jira, Admin, Confluence.
• Familiarity with ServiceNow and Python.
• Knowledge of REST, JavaScript, Groovy.

Key Skills

Education

Bachelor's degree