Description

Administer and configure Jira Cloud (Software and Service Management) and Confluence Cloud environments for multiple lines of business. Partner with Product Owners, Scrum Masters, Release Train Engineers, and Software Engineers to implement Jira structures aligned with Agile frameworks and enterprise standards. Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards to enable effective portfolio and team-level tracking. Manage user access, roles, and permissions through Atlassian Access and SSO integrations with identity platforms. Support governance and compliance by ensuring configurations align with security and audit standards, and participate in Atlassian Cloud upgrades and change management processes.

Responsibilities

• Administer Jira Cloud and Confluence Cloud environments for enterprise-scale operations.
• Design and maintain custom workflows, screens, schemes, fields, and dashboards.
• Manage user access, roles, and permissions via Atlassian Access and SSO integrations.
• Partner with Agile teams to align Jira structures with Scrum and SAFe frameworks.
• Support governance, security compliance, and Atlassian Cloud upgrade processes.

Required Skills

• 3–5+ years of experience as a Jira Administrator in a large enterprise environment.
• Hands-on experience with Atlassian Cloud administration, including global settings.
• Strong understanding of Agile, Scrum, and SAFe frameworks.
• Proficient in JQL, workflow automation, and project configuration.
• Experience managing large-scale user bases (5,000+ users preferred).
• Ability to manage user access, roles, and permissions through identity platforms.

Key Skills

Education

Any Graduate