Description

Required Skills
- 4+ years as an Agile Business Analyst.
- Proven experience with ServiceNow CSM implementation. Ability to understand customers business requirements and translate that into ServiceNow features stories. Ability to drive implementation with Plans and conduct demos with the customers and leadership team
- Education Level: Bachelor's Degree - In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
- Experience with interacting with large scrum teams
- Agile experience - Proven ability to deliver high-quality Agile artifacts and contribute to cost-effective, value-driven solutions. Strong understanding of Agile frameworks (Scrum, Kanban, SAFe) and business analysis core competencies
- Hands-on experience with creating 10-15 user stories per week in JIRA (SME level knowledge of Jira is required)
- Exceptional communication, facilitation, and stakeholder engagement skills.
- Ability to thrive in a fast-paced, dynamic environment with shifting priorities and multiple concurrent initiatives.

Preferred:
- Experience within a UI related product and basic knowledge of Webservices/RestAPIs
- Cloud/DevOps project experience
- SAFE/Agile related certifications

Key Skills

Education

Any Graduate