Description

You will own the reliability, availability, and performance of application services through incident management, automation, and engineering principles.

This role is on-site.

Responsibilities

• Troubleshoot priority incidents, conduct blameless post-mortems, and ensure permanent closure.
• Develop software to automate manual operational work and prevent future incidents.
• Manage availability, performance, change, monitoring, and capacity of services.
• Partner with Ops Control and development teams for communication and application build support.
• Manage disaster recovery processes and communicate with impacted groups during large-scale events.

Required Skills

• 5+ years of experience in application support or SRE roles.
• Strong proficiency in Java development and scripting.
• Hands-on experience with Unix/Linux environments.
• Proficiency in SQL for data analysis and troubleshooting.
• Understanding of DevOps practices and CI/CD pipelines.
• Experience with incident management and Service Level Objectives (SLOs).
• Bachelor's degree in a relevant field or equivalent experience.

Preferred Skills

• Experience with monitoring tools and alerting systems.
• Background in software engineering within an operations context.

Key Skills

Education

Any Gradute