Description

Responsibilities

• Establish and maintain effective working relationships across the organization with leadership, customers, and third-party vendors
• Oversee the deployment of customizations and enhancement requests and provide guidance to developer teams
• Ensure that all system development, change control standards, and compliance processes are followed
• Coordinate and assist in investigating and resolving support issues and technical work across various infrastructure and application support teams
• Participate in and support system upgrades, deployments, and technology expansions
• Preserve and improve the cybersecurity posture by keeping applications and their infrastructure up to date
• Manage small to large-scale projects by working with stakeholders to plan requirements, manage and track project schedules, monitor budgets, identify risks, and communicate clearly with partners across the company
• Lead the discovery, planning, and implementation of process improvements in individual or cross-functional areas for continuous optimization of support and testing
• Collaborate with IT Business Architect to define and maintain application roadmaps
• Maintain ITIL artifacts (CMDB and support KB articles), architecture diagrams, audit, disaster recovery, and various support documentation
• Pursue continuous learning consistent with changes in job requirements and technology

Qualifications

• Required
  • Bachelor's degree from an accredited institution
  • 5+ years of Information Technology experience
  • Strong proficiency in PL/SQL (writing and executing)
  • 2+ years of data warehousing experience in an Oracle data warehouse environment
• Preferred
  • Exposure or working knowledge of Oracle ERP modules (Finance, Project Accounting, Procurement)
  • Project Management experience

Key Skills

Education

Any Graduate