Description

Are you an experienced Backup Support Engineer looking to grow your expertise in enterprise backup and recovery environments? We are working with a Federal Government client seeking a Junior / Mid-Level Backup Support Engineer to support and maintain backup and recovery services across a large server and application environment.

Responsibilities:

•  Support day-to-day backup and recovery operations using Veritas NetBackup and Commvault
•  Monitor backup jobs, respond to alerts, and assist with resolving failed backups
•  Perform backup restores for servers, applications, and databases under guidance from senior engineers
•  Conduct routine health checks to ensure backup schedules and policies are operating as expected
•  Provide Level 1 / Level 2 support for backup-related incidents and restore requests
•  Escalate complex technical issues to senior engineers with clear troubleshooting documentation
•  Support disaster recovery activities, including recovery testing and documentation updates
•  Apply patches and updates to backup tools and operating systems to maintain security and stability
•  Maintain operational documentation, runbooks, and backup procedures
•  Work closely with infrastructure, storage, and application teams to support backup requirements

Skills and Experience Required:

• 2–5 years’ experience in backup or infrastructure support roles
•  Hands-on experience with Veritas NetBackup and/or Commvault in enterprise environments
•  Strong understanding of backup concepts including retention policies, schedules, and restores
•  Experience working with Windows and Linux server environments
•  Strong troubleshooting and analytical skills

Nice to Have:

•  Exposure to virtualized or cloud environments such as VMware, Azure, or AWS
•  Basic scripting knowledge such as PowerShell, Bash, or Python
•  Understanding of database or application-level backups (SQL, Oracle, VMware)
•  Experience working in ITIL-based support or operations environments

Key Skills

Education

Any Graduate