Description

You will administer and support the Okta platform for Customer Identity and Access Management (CIAM) use cases, ensuring secure digital identity experiences for external users.

This role is on-site.

Responsibilities

• Administer Okta for CIAM, managing user lifecycle activities including onboarding, MFA setup, password resets, and account recovery.
• Support SSO integrations with web applications and SaaS platforms using SAML, OAuth2, and OIDC.
• Assist with application onboarding, group management, role assignments, and access provisioning.
• Monitor authentication issues, perform basic troubleshooting, and coordinate resolutions with engineering teams.
• Maintain Okta configurations, policies, and operational procedures while handling support tickets and documentation.

Required Skills

• 1+ years of hands-on experience in Okta administration or IAM support.
• Proficiency with authentication and federation technologies: SAML, OAuth2, OIDC, and MFA.
• Experience supporting identity and access management operations in enterprise environments.
• Strong troubleshooting, analytical, and communication skills.
• Ability to work in a fast-paced support and operations environment.
• Any Graduate degree.

Preferred Skills

• Exposure to CIAM implementations or customer-facing applications.
• Familiarity with SCIM provisioning and user lifecycle management.

Key Skills

Education

Any Graduate