Description

Job Summary

We are seeking a proactive and highly organized Junior Project Manager to support the successful delivery of enterprise application implementation and digital transformation projects at our client location in Dubai.

The candidate will be responsible for day-to-day project coordination, stakeholder communication, project tracking, resource coordination, risk and issue management, and ensuring timely completion of project deliverables.

The role requires strong communication skills, customer-facing experience, and the ability to coordinate effectively with onsite and offshore delivery teams.

Key Responsibilities

1. Project Planning & Execution

• Support the Project Manager in preparing and maintaining detailed project plans, schedules, milestones, and deliverables.
• Track project activities against agreed timelines, scope, and quality expectations.
• Coordinate with functional, technical, integration, and testing teams to ensure timely execution.
• Monitor project dependencies and proactively identify potential delivery delays.
• Support implementation activities across design, configuration, integration, testing, go-live, and hypercare phases.

2. Customer & Stakeholder Management

• Act as the day-to-day coordination point between the customer and offshore delivery teams.
• Facilitate project meetings, workshops, status reviews, and follow-up discussions.
• Maintain effective communication with business users, IT stakeholders, vendors, and implementation partners.
• Track customer actions, decisions, dependencies, and approvals.
• Escalate critical issues to the Senior Project Manager or Delivery Manager in a timely manner.

3. Project Governance & Reporting

• Prepare and circulate daily and weekly project status reports.
• Maintain RAID logs (Risks, Assumptions, Issues, and Dependencies).
• Track action items, meeting minutes, decisions, and closure commitments.
• Monitor project KPIs, milestone achievements, and delivery performance.
• Support steering committee and project governance meetings by preparing presentations and dashboards.
• Ensure adherence to established project management methodologies and governance standards.

4. Testing, Go-Live & Hypercare Coordination

• Coordinate SIT, UAT, defect tracking, and issue resolution activities.
• Follow up with functional and technical teams on open defects and resolution timelines.
• Maintain testing progress reports and support sign-off coordination.
• Assist in preparing cutover checklists, go-live readiness reports, and hypercare tracking.
• Coordinate with customer stakeholders for timely validation and closure of issues.

5. Resource & Delivery Coordination

• Coordinate activities between onsite and offshore project resources.
• Track resource assignments, deliverables, and utilization.
• Follow up on task completion and highlight resource constraints.
• Support effective collaboration across multiple project workstreams.
• Ensure documentation is maintained in the agreed project repository.

6. Scope & Change Management

• Maintain project scope and change request registers.
• Identify requirements or activities falling outside the agreed project scope.
• Coordinate impact assessments with functional and technical teams.
• Support change request documentation, approvals, and tracking.

Required Qualifications & Experience

• Bachelor's degree in Engineering, Information Technology, Computer Science, Business Administration, or a related discipline.
• 3–6 years of experience in IT project coordination or project management, preferably in enterprise application implementations.
• Exposure to ERP, Procurement Transformation, Source-to-Pay (S2P), or cloud-based enterprise solutions.
• Experience working with onsite and offshore delivery models.
• Good understanding of SDLC, Agile, Waterfall, and hybrid project delivery methodologies.
• Familiarity with SIT, UAT, production deployment, and hypercare processes.
• Experience preparing project status reports, RAID logs, project plans, and governance documentation.

Work Location & Expectations

• Position requires full-time onsite presence in Dubai, UAE
• Must be comfortable coordinating with offshore delivery teams across different time zones.
• Flexibility to support critical project milestones, testing cycles, and go-live activities.
• Strong professional conduct and customer engagement skills are essential.

Skills

Technical & Functional Skills

• Project Management Tools: MS Project, Jira, Azure DevOps, or equivalent.
• Reporting: Microsoft Excel, PowerPoint, and Power BI (preferred).
• Enterprise Applications: Exposure to Coupa, GEP, SAP, Oracle Fusion, or similar enterprise platforms is an advantage.
• Documentation: Project plans, RAID registers, MOMs, action trackers, change requests, and status dashboards.
• Methodologies: Agile, Waterfall, and Hybrid Project Management.

Key Competencies

• Excellent verbal and written communication skills.
• Strong customer-facing and stakeholder coordination capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong follow-up, problem-solving, and analytical skills.
• Attention to detail and commitment to meeting deadlines.
• Ability to work independently with minimal supervision.
• Proactive attitude toward risk identification and issue resolution.
• Strong interpersonal skills and ability to collaborate with multicultural teams.

Preferred Qualifications

• CAPM, PMP (in progress), PRINCE2 Foundation, or Agile certification.
• Prior experience in UAE or GCC-based IT implementation projects.
• Exposure to procurement, finance, supply chain, or enterprise transformation programs.
• Experience working with consulting organizations or system integrators.

Key Performance Indicators (KPIs)

• Timely completion of assigned project milestones and deliverables.
• Accuracy and timeliness of project status reporting.
• Effective management and closure of action items and issues.
• Compliance with project governance and documentation standards.
• Timely escalation of risks and dependencies.
• Customer satisfaction and effective stakeholder coordination.
• Successful coordination of testing, deployment, and hypercare activities

Key Skills

Education

Any Graduate