Description

You will develop and maintain ServiceNow portals and integrations within a remote, 24x7 support environment.

Responsibilities

• Design and develop the ServiceNow Service Portal and Employee Center to improve user experience.
• Implement responsive interfaces using HTML, CSS, and JavaScript.
• Integrate third-party applications using ServiceNow REST and SOAP APIs.
• Optimize AI Search, Now Mobile, and knowledge management tools.
• Troubleshoot portal-related issues to ensure high availability during 24x7 support shifts.

Required Skills

• 2+ years of experience in ServiceNow development.
• Proficiency with ServiceNow Service Portal and Employee Center configuration.
• Strong frontend development skills in HTML, CSS, and JavaScript.
• Experience developing and managing REST/SOAP APIs for data exchange.
• Ability to manage content, knowledge bases, and self-service functionalities.
• Experience with AI Search and Now Mobile optimization.
• Any Graduate degree.

Key Skills

Education

Any Graduate