Description

Own the full lifecycle of key account management, from onboarding to long-term retention, driving revenue growth for global clients.

This role is on-site.

Responsibilities

• Develop and execute account plans to identify upselling and cross-selling opportunities with global clients.
• Negotiate contract terms and ensure service level agreements are met or exceeded.
• Collaborate with internal recruitment teams to align talent delivery with client business goals.
• Monitor market trends and client feedback to refine service offerings and improve satisfaction.

Required Skills

• 5+ years of experience in key account management, business development, or client services.
• Proven track record of meeting or exceeding sales targets and revenue goals.
• Strong negotiation and contract management skills.
• Experience managing relationships with global or enterprise-level clients.
• Excellent verbal and written communication skills in English.
• Ability to analyze data and generate actionable insights for account strategy.
• Experience in the staffing, recruiting, or HR technology industry is preferred.

Preferred Skills

• Existing network of clients in the technology or engineering sectors.
• Experience working in a high-growth, fast-paced recruitment environment.

Key Skills

Education

Any Graduate