Description

Key Responsibilities

Internal Support & Enablement

• Environment Setup: Rapidly design, deploy, and configure complex Kubernetes and OpenStack environments that mirror specific customer setups.
• Proof of Concept (PoC) Development: Build robust PoC environments to validate solutions and test edge cases related to customer deployments.
• Mentorship & Knowledge Transfer: Act as an internal Subject Matter Expert (SME), providing guidance on Kubernetes best practices to internal engineering and IT teams.
• Documentation: Create clear, reproducible documentation for complex deployment topologies.

Sales Support

• Technical Pre-Sales Engagement: Partner directly with the Sales team during key customer interactions to deeply understand their Kubernetes and/or OpenStack architecture, deployment strategies, and operational challenges.
• Solution Alignment: Analyze customer requirements and map them effectively to our product's supported capabilities and integration points.
• Technical Objection Handling: Address deep technical questions and concerns from customer architects and DevOps teams regarding deployment, security, and scaling.
• Strategic Advisement: Provide strategic recommendations to customers on best practices for integrating our solutions within their existing infrastructure.

Required Qualifications & Experience

• 10+ Years of Hands-on Kubernetes Experience: Extensive, verifiable experience in designing, deploying, managing, and troubleshooting Kubernetes clusters in production environments (at scale).
• Platform Proficiency: Expert-level experience with Upstream Kubernetes, Redhat OpenShift, EKS, and AKS.
• Infrastructure as Code (IaC) Tools: Experience writing deployment descriptors in at least one of Terraform, Ansible or AWS CFT.
• Data Protection & Storage Integration: Strong knowledge of storage integration, data protection concepts such as volume snapshots, and backup lifecycle management within containerized environments.
• Deep Infrastructure Knowledge: Expert-level understanding of underlying infrastructure components (networking, storage, compute) and how they interact with orchestration layers.
• Customer-Facing Experience: Proven ability to communicate complex technical concepts effectively to both technical (engineers, architects) and non-technical (sales, management) audiences.
• Problem-Solving Mindset: Exceptional analytical and troubleshooting skills, with the ability to rapidly dissect complex deployment issues.

Preferred Qualifications

• Additional Kubernetes Distributions: Experience with additional Kubernetes distributions (e.g., Tanzu, Rancher, GKE).
• CI/CD Pipeline Expertise: Proven experience integrating Kubernetes into CI/CD pipelines (e.g., ArgoCD, Flux, Jenkins, GitLab CI).
• Security & Compliance: Deep knowledge of Kubernetes security standards, RBAC, network policies, and compliance frameworks.
• Monitoring & Observability: Proficiency with tools such as Prometheus, Grafana, or ELK/EFK stacks.
• Cloud Cost Optimization: Demonstrated ability to optimize cloud spend and manage resources effectively (FinOps).
• Certifications: CKA (Certified Kubernetes Administrator), CKAD, or CKS.
• Pre-Sales Engineering: Prior experience in a pre-sales engineering or technical consulting role.
• Community Contribution: Demonstrated active contribution to the Kubernetes (or closely related CNCF projects) communities is a plus

Key Skills

Education

Bachelor's degree