Description

You serve as the primary on-site technical point of contact for frontline support.

This role is on-site.

Responsibilities

• Resolve technical issues promptly within defined SLAs.
• Assist with hardware and software installations.
• Execute system patches and updates.
• Manage on-site technical requests as the first point of contact.

Required Skills

• 1-2 years of IT experience.
• Frontline support experience.
• Strong English communication skills.
• Strong IT aptitude and ability to self-learn new technologies.
• Organized approach to task management.
• Any Graduate degree or equivalent IT education.

Preferred Skills

• IT Certificate or Diploma.

Key Skills

Education

Any Graduate