Description

Provide second-level support for Metastorm (MBPM) workflows, resolve support tickets within defined Turnaround Time (TAT), and maintain application stability through rotating shift schedules.

Responsibilities

• Manage application workflows and troubleshoot issues in Metastorm (MBPM).
• Resolve support tickets within defined Turnaround Time (TAT).
• Support systems through rotation shifts, including AP and US shifts.
• Participate in on-call, weekend, and public holiday rotations.

Required Skills

• Advanced proficiency in MSSQL.
• Basic to advanced knowledge of C#.
• Experience with .NET C# frameworks.
• Strong data management and analytics skills.
• English language proficiency.
• Ability to work rotating shifts and on-call schedules.

Preferred Skills

• Any Graduate.

Key Skills

Education

ANY GRADUATE