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Technogen India Pvt. Ltd Logo
L2 Application Support

Technogen India Pvt. Ltd

 

Hyderabad, TS, India

Posted On: 3 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: L2 Application Support
Tenure: Full-time Only
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Description

You will troubleshoot application issues, analyze logs, and support deployments while coordinating with engineering teams. This role is on-site.

Responsibilities

  • Resolve application incidents and manage problem tickets using ServiceNow and Jira.
  • Analyze logs for trending and root cause identification.
  • Support deployments, application configuration, and batch operations via Autosys.
  • Collaborate with engineering teams to fix issues and improve system stability.

Required Skills

  • 2-5 years of experience in application or ITIL systems support.
  • Proficiency in Linux/Unix environments.
  • Intermediate SQL and scripting skills (Shell/Python).
  • Understanding of APIs, integrations, and middleware.
  • Familiarity with cloud platforms (AWS/Azure).
  • Strong knowledge of ITIL processes.
  • Experience with ServiceNow and Jira.

Preferred Skills

  • Bachelor’s degree in computer science, IT, or related field.
  • Excellent communication and interpersonal skills.

Education

Bachelor's degree

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