Description

Job Responsibilities Azure Infrastructure Operations (IaaS):

• Deploy, configure, manage, and troubleshoot Azure Virtual Machines, Storage Accounts, Virtual Networks (VNets), Load Balancers, and App Services.
• Monitor and optimize Azure infrastructure performance, availability, and scalability.
• Implement and maintain Azure Monitoring solutions and alerts.

Hybrid Infrastructure & Identity Management:

• Manage and support hybrid cloud environments integrating on-premises and Azure services.
• Administer Microsoft Entra ID (Azure AD), AD Connect, Hybrid Identity, VPNs, and ExpressRoute.
• Support Active Directory, Exchange, and Microsoft 365 environments.

Incident, Problem & Change Management:

• Serve as the escalation point for complex L2 infrastructure incidents.
• Perform root cause analysis (RCA) and implement corrective/preventive actions.
• Participate in incident, change, and problem management processes following ITIL practices.
• Ensure timely resolution of infrastructure and network issues.

Automation & Scripting:

• Develop and maintain automation scripts using PowerShell and other scripting languages.

Monitoring, Security & Compliance:

• Monitor infrastructure health, system performance, and security compliance.
• Conduct infrastructure audits and maintain operational documentation.

Backup & Disaster Recovery:

• Manage backup policies and disaster recovery plans using Azure Site Recovery and related tools.
• Support business continuity and emergency outage response activities.

Documentation & Reporting:

• Create and maintain infrastructure documentation, process documents, network diagrams, and configuration records.
• Prepare and deliver system performance statistics and operational reports.

Team Collaboration & Leadership:

• Provide technical guidance and mentorship to junior team members.

Required Skills & Experience:

• Microsoft Azure (Compute, Networking, Storage)
• Microsoft Entra ID (Azure AD)
• Azure Monitoring & Security
• Hybrid Cloud Infrastructure
• VMware / Hyper-V Administration
• Windows Server Administration
• VPN & ExpressRoute Connectivity
• PowerShell Scripting / Automation
• Incident & Change Management
• Root Cause Analysis (RCA)

Preferred Skills & Experience:

• Microsoft 365 Administration
• Exchange Administration
• Backup & Disaster Recovery Solutions
• IT Infrastructure Monitoring Tools
• ITIL Process Knowledge

Education Required: Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

Key Skills

Education

Any Graduate