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L2 Cloud Support Engineer

Openkyber

 

Phoenix, AZ, USA

Posted On: 15+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Cloud Support Engineer
Tenure: No Preference/Any
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Description

You will manage and troubleshoot Azure infrastructure, hybrid connectivity, and identity services for critical production environments.

This role is on-site.

Responsibilities

  • Deploy, configure, and troubleshoot Azure VMs, Storage, VNets, Load Balancers, and App Services.
  • Administer Microsoft Entra ID, AD Connect, VPNs, and ExpressRoute for hybrid cloud integration.
  • Lead incident resolution for complex L2 infrastructure issues, performing root cause analysis and implementing corrective actions.
  • Develop automation scripts using PowerShell to streamline operational tasks and monitoring.
  • Manage backup policies, disaster recovery plans via Azure Site Recovery, and maintain infrastructure documentation.

Required Skills

  • 5+ years of experience in IT infrastructure support or cloud engineering.
  • Strong expertise in Microsoft Azure IaaS components (Compute, Networking, Storage).
  • Proficiency in Microsoft Entra ID (Azure AD) and hybrid identity management.
  • Hands-on experience with VMware and Hyper-V administration.
  • Advanced PowerShell scripting and automation capabilities.
  • Knowledge of Windows Server, Exchange, and Microsoft 365 environments.
  • Familiarity with ITIL incident, problem, and change management processes.

Preferred Skills

  • Experience with Azure Monitoring solutions and security compliance audits.
  • Background in backup and disaster recovery solutions.

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

Education

Any Graduate

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