Description

You will provide on-site technical support for hardware, software, and network-related issues.

This role is on-site.

Responsibilities

• Resolve hardware and software issues for end users.
• Troubleshoot network connectivity in Windows LAN/WAN environments.
• Manage printer setups and provide mobile device technical support.
• Execute OneDrive and OneNote migrations.
• Handle challenging customer interactions and technical escalations.

Required Skills

• 5+ years of experience in technical support roles.
• Proficiency in hardware and software troubleshooting.
• Hands-on knowledge of network troubleshooting.
• Experience with Windows LAN/WAN environments.
• Ability to provide mobile/cell phone technical support.
• Understanding of OS, connectivity, and encryption issues.
• Any Graduate degree.

Key Skills

Education

Any Graduate