Description

You will act as a technical escalation point for complex network issues and manage routing and switching infrastructure.

Responsibilities

• Serve as the primary point of contact for escalating and resolving complex technical network issues.
• Manage and maintain Cisco routers and switches within the production environment.
• Configure and support network security appliances including ASA/Firepower, Fortinet, or Palo Alto Networks.
• Document technical resolutions and communicate network status clearly to stakeholders.

Required Skills

• 8 years of IT or engineering experience.
• 5 years of hands-on experience with Cisco routers and switches.
• Experience with ASA/Firepower, Fortinet, or Palo Alto Networks.
• 3 years of experience acting as an escalation point for complex technical issues.
• CCNA certification.
• CCNP certification.
• 4-year technical degree or any graduate degree.
• Professional English communication skills, both written and verbal.

Key Skills

Education

Any Graduate