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L2 Operations Support Engineer (Cloud & DevOps)

Openkyber

 

Round Rock, TX, USA

Posted On: 1 day ago
Experience: 5+ years
Availability: Remote
Openings: 1
Category: Operations Support Engineer
Tenure: No Preference/Any
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Description

Ensure stability, availability, and performance of cloud-native production applications through incident response, platform support, and automation.

This role is remote.

Responsibilities

  • Provide L2 support for production applications, monitoring system health and restoring service during incidents.
  • Support Kubernetes environments including deployments, scaling, and configuration troubleshooting.
  • Maintain Kafka clusters, topics, and consumer groups to ensure reliable messaging.
  • Execute release validation, environment promotion, and rollback activities via CI/CD pipelines.
  • Develop infrastructure as code and automate operational tasks using Python, Bash, or PowerShell.

Required Skills

  • 5+ years supporting enterprise production environments.
  • Hands-on experience with Kubernetes, Docker, and a public cloud platform (AWS, Azure, or GCP).
  • Strong Linux administration, scripting, and troubleshooting skills.
  • Experience supporting Kafka or similar messaging platforms.
  • Proficiency with CI/CD pipelines and Infrastructure as Code tools.
  • Experience with Splunk, Grafana, Prometheus, or similar observability tools.
  • Ability to create runbooks and partner with SRE/Dev teams for continuous improvement.

Preferred Skills

  • Cloud, Kubernetes (CKA), Terraform, or ITIL certifications.
  • Experience in Agile, DevOps, or DevSecOps environments.

Education

Any Graduate

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