Description
You will handle L2 support responsibilities.
Responsibilities
- Provide production support for systems.
- Debug and resolve complex software issues.
- Apply knowledge of SDLC and ITSM processes to support functions.
Required Skills
- 5+ years of professional experience.
- Proficiency in Java or other object-oriented programming languages.
- Strong command of Unix/Linux environments and scripting.
- Expertise in SQL querying, stored procedures coding, and debugging.
- Familiarity with erasure and cursors in database contexts.
- Knowledge of Software Engineering concepts.
- Experience with SDLC and ITSM frameworks.