Description

You will provide day-to-day operational support for web and app multi-channel webshop environments.

This role is on-site.

Responsibilities

• Manage day-to-day incidents and problem management processes.
• Troubleshoot technical issues by analyzing Splunk logs to expedite resolution.
• Participate actively in technical calls and take initiative on pending tasks.
• Provide on-call support as required by the operational schedule.

Required Skills

• 5+ years of experience in operational support roles.
• Hands-on experience with Red Hat Linux and IBM AIX True64.
• Proficiency with Apache Tomcat and Apache HTTP Web Server.
• Experience managing Oracle and Couchbase databases.
• Working knowledge of Microsoft SQL and MySQL.
• Familiarity with JBOSS EAP, IBM WebSphere, and HP-UX 11i.
• Experience supporting LAMP and Apple iOS or Google Android platforms.
• Ability to use Splunk for log analysis and troubleshooting.

Key Skills

Education

Any Graduate