Description

You will provide technical support and resolve complex system issues in an enterprise environment.

Responsibilities

• Isolate and resolve root causes through technical troubleshooting.
• Administer Microsoft Windows server platforms and Active Directory.
• Manage enterprise services including IIS, RDS, and Group Policy Objects (GPO).
• Participate in an on-call rotation to support 24/7 customer requirements.
• Collaborate with domestic and international teams to resolve technical escalations.

Required Skills

• 2+ years of technical experience.
• Administration of Windows Server (2016/2019/2022), Active Directory, IIS, RDS, and GPO.
• Familiarity with Linux systems (RHEL, CentOS) and basic network administration.
• Knowledge of communication and authentication protocols: HTTP, LDAPs, SAML, SIEM, REST API, RADIUS, SFTP, TLS/SSL, and SSH.
• Exposure to MacOS systems and administration.
• Proficiency in written and spoken English.
• Any Graduate degree.

Key Skills

Education

Any Graduate