Description

Provide advanced production support and root cause analysis for business-critical enterprise applications.

This role is on-site.

Responsibilities

• Perform in-depth root cause analysis (RCA) for recurring and complex incidents involving APIs, microservices, and frontend components.
• Debug application issues, analyze logs, stack traces, and database performance bottlenecks.
• Implement bug fixes, patches, and minor enhancements in coordination with development teams.
• Support production deployments, releases, hotfixes, and post-release validations.
• Maintain and improve support documentation, runbooks, and SOPs while ensuring adherence to SLAs and change management processes.

Required Skills

• 6-8 years of relevant application support and development experience.
• Strong proficiency in Java and Spring Boot for backend logic and microservices.
• Experience with Angular for frontend component debugging.
• Ability to analyze logs, stack traces, and database issues.
• Experience with API and microservices architecture.
• Participation in on-call rotational shifts for 24x7 support coverage.
• Any Graduate degree.

Key Skills

Education

Any Graduate