Extensive hands‑on experience administering large‑scale Microsoft SQL Server estates supporting mission‑critical production workloads across Silver, Gold, and Platinum tiers.
Strong expertise in SQL Server High Availability and Disaster Recovery, including Always On Availability Groups, failover validation, DR execution, and strict RTO/RPO adherence.
Proven ownership of Sev‑1 / Sev‑2 production incidents, including rapid diagnosis, restoration, Major Incident bridge participation, and leading RCA with preventive actions.
Advanced SQL Server performance engineering skills covering execution plan analysis, wait‑stat diagnostics, indexing and statistics strategy, blocking/deadlock resolution, and capacity forecasting.
Demonstrated capability in backup, restore, and recoverability assurance, including policy‑driven backups, restore testing, and audit‑ready recovery evidence.
Hands‑on proficiency with enterprise monitoring and observability tools such as AppDynamics, Splunk, Nagios, and native SQL Server telemetry for cross‑stack diagnostics.
Strong experience with SQL Server administration and fleet‑management tooling, including SSMS, SCOM, and SQL Central Management Server, for standardized operations.
Ability to analyze repetitive operational workloads (access, backups, jobs, patching, provisioning) and drive automation and standardization opportunities.
Experience operating in security‑ and compliance‑driven environments, supporting SOX controls, access governance, audit logging, encryption, and backup/DR compliance.
Exposure to collaborating within ServiceNow AIOps / Event Manager environments, supporting event correlation, anomaly detection, incident prediction, and policy‑controlled automation, is an added advantage