Description
You will provide high-level technical support and system optimization for MES operations.
Responsibilities
- Provide third-level support for complex MES operational issues.
- Lead root cause analysis and implement long-term solutions to prevent recurring problems.
- Drive design reviews and optimize application performance.
- Collaborate with software developers and infrastructure teams to improve system capabilities.
- Analyze and resolve system issues to maintain operational stability.
Required Skills
- 5+ years of experience in technical support or related roles.
- Advanced technical expertise in MES and related software platforms.
- Strong troubleshooting skills for diagnosing complex technical issues.
- Experience using system monitoring tools and advanced analytical techniques.
- Ability to work independently and manage multiple tasks simultaneously.
- Any Graduate degree.