Provide L3-level support and administration for enterprise middleware environments.
This role is on-site.
Responsibilities
Perform installation, configuration, patching, upgrades, and migrations for IBM WebSphere, IBM HTTP Server, IBM MQ, Microsoft IIS, Microsoft SharePoint, and Apache HTTP Server.
Design and manage high-availability, clustered, and load-balanced middleware configurations to ensure optimal performance.
Troubleshoot and resolve complex production incidents, performance bottlenecks, and integration issues across middleware layers.
Configure and manage Apache Tomcat and Apache HTTP Server, including virtual hosts, SSL setup, load balancing, and reverse proxy.
Support and monitor batch jobs via Control-M and manage file transfers using Connect:Direct.
Required Skills
7+ years of total work experience with Middleware.
3+ years of specific work experience with IBM WebSphere.
Proficiency in IBM MQ, including queue manager configuration, channel setup, and message flow troubleshooting.
Experience administering Microsoft SharePoint Server and Microsoft IIS environments.
Ability to conduct root cause analysis (RCA) and implement preventive actions for recurring issues.
Strong documentation skills for runbooks and SOPs.
Willingness to participate in a 24x7 on-call rotation for production support.
Preferred Skills
Experience with Apache HTTP Server virtual hosts and SSL setup.
Familiarity with collaboration tools for deployment planning and dependency management.