L3 Red Hat Engineer

You will support operations infrastructure and represent the team in customer control centers to resolve issues and support software and infrastructure at critical national sites.

Responsibilities

• Manage hardware, software, and user faults within defined SLAs using queue-based processes.
• Execute OS updates, major/minor version upgrades, and security patching via automation.
• Perform root cause analysis and maintain high-level server security standards.
• Manage backups and restores using ReaR and maintain golden images for DR activities.
• Build and migrate physical and virtual servers across Hyper-V and VMware environments.
• Administer Red Hat Satellite, including content management and creating VLANs or hostgroups via Ansible.

Required Skills

• 5+ years of experience in Linux administration.
• Expertise in RHEL, Red Hat Satellite, and Ansible Automation Platform.
• Hands-on experience with SFTP, HAProxy, DNS, and Networking.
• Proficiency in upgrading RPMs, kernels, HBA drivers, and managing SAN disks, multipathing, and LVM filesystems.
• Experience applying ITIL processes, specifically Incident, Change, and Problem Management.
• Ability to obtain SC clearance.
• Valid driving license.
• Any Graduate degree.

Preferred Skills

• Experience with Citrix 7.15+, PVS, or NetScaler.
• Knowledge of Microsoft System Center Orchestrator, PowerShell, or CyberArk.
• Familiarity with ServiceNow, SQL, NetBackup, Rubrik, Windows Server (2016/2019), or Oracle.