Description

You resolve complex production issues and ensure platform stability as the highest-level escalation point.

This role is on-site.

Responsibilities

• Debug, maintain, and enhance custom components including JPOs, MQL scripts, Python utilities, triggers, and EKL rules.
• Perform root cause analysis on system failures, data integrity issues, and performance bottlenecks to implement long-term solutions.
• Manage and troubleshoot platform configurations, including data models, lifecycles, and access controls.
• Support deployments, upgrades, and patches, including impact analysis, testing, and release coordination.
• Collaborate with internal teams and vendors to drive issue resolution and maintain knowledge base documentation.

Required Skills

• 8–10 years of overall IT experience with at least 5 years in 3DEXPERIENCE/ENOVIA development or L3 production support.
• Strong hands-on experience with 3DEXPERIENCE platform customization (JPOs, MQL, EKL, Python).
• Advanced troubleshooting in PLM environments.
• Proven expertise in root cause analysis and performance tuning.
• Experience managing enterprise-scale PLM systems.
• Proficiency with DevOps tools (Git, Jenkins).

Preferred Skills

• Master’s degree in computer science, Information Technology, Engineering, or a related field.

Key Skills

Education

Any Graduate