Description

You will provide technical support for laboratory hardware and desktop infrastructure within a pharmaceutical environment.

This role is on-site.

Responsibilities

• Manage and maintain pharmaceutical lab devices, including spectrometers and chronometers.
• Perform L2+ desktop hardware troubleshooting for Windows 7 and Windows 10 environments.
• Support IT infrastructure including Active Directory, antivirus software, and asset management systems.
• Operate within GxP and GMP process frameworks to ensure regulatory compliance.

Required Skills

• 5+ years of IT desktop support experience within a pharmaceutical company.
• Hands-on experience handling pharma lab devices and laboratory instrumentation.
• Strong Windows Desktop Support skills for Windows 7 and 10.
• L2+ hardware troubleshooting expertise.
• Working knowledge of Active Directory (AD).
• Experience managing AntiVirus and Asset Management tools.
• Understanding of GxP and GMP processes.

Preferred Skills

• Bachelor's degree or any graduate degree in a related field.

Key Skills

Education

Any Graduate