Description

You provide functional and technical support for Lawson Financial applications.

This role is on-site.

Responsibilities

• Provide Level 2/3 functional and technical support for Lawson Financial modules including GL, AP, AR, AM, Cash Management, and Project Accounting.
• Troubleshoot user issues, perform root cause analysis, and resolve or escalate incidents to Infor or development teams.
• Support month-end, quarter-end, and year-end closing activities by ensuring Lawson processes and integrations run successfully.
• Analyze and correct transactional or master data discrepancies within Lawson databases.
• Manage configuration changes, parameter updates, and security roles across Lawson Financial modules.

Required Skills

• 5+ years of experience supporting Lawson Financial applications.
• Proficiency in SQL querying, data analysis, and report creation.
• Hands-on experience with Lawson Portal, LSF (Security Administrator), LBI, and IPA (Process Automation).
• Experience with ITSM tools, including ServiceNow, Jira, or Remedy.
• Familiarity with Lawson database architecture and Infor tools (Ming.le, Landmark, Infor OS).
• Ability to develop and maintain custom reports using Crystal Reports.
• Strong functional understanding of General Ledger, Accounts Payable, and Asset Management processes.
• Experience monitoring and troubleshooting integrations between Lawson and external systems.

Key Skills

Education

Any Gradute