Description

You will lead the adoption of SRE agents across support and reliability workflows, modernizing legacy operations into scalable, automation-led models.

This role is hybrid.

Responsibilities

• Translate existing scripts, runbooks, SOPs, and operational knowledge into agent-compatible workflows.
• Validate agent outputs, recommendations, and remediation steps before operational use.
• Drive troubleshooting during incidents, ensuring proper root cause analysis and follow-through.
• Support production releases, release validation, smoke testing, and post-release health checks.
• Mentor junior engineers on workflow design, validation, and operational execution.

Required Skills

• 13+ years of total experience with 5+ years in IT operations, cloud operations, SRE, or production engineering.
• Strong hands-on scripting experience in PowerShell, Python, and Shell/Bash.
• Experience with monitoring, observability, alerting, logs, dashboards, and incident workflows.
• Proficiency with cloud platforms, preferably Azure.
• Familiarity with ITSM/ticketing tools such as ServiceNow, Jira, or similar.
• Ability to understand existing operational scripts and modernize them into scalable workflows.
• Experience with APIs, integrations, or automation pipelines.
• Exposure to AIOps, AI-assisted operations, or automation-led support models.

Preferred Skills

• Experience with Kubernetes or AKS.
• Familiarity with AI tools such as ChatGPT or Copilot.

Key Skills

Education

Any Graduate