Description

Key Responsibilities

Gather, analyze, and document business requirements from stakeholders.

Create and maintain BRDs, FRDs, user stories, process flows, and functional specifications.

Conduct requirement workshops and solution design discussions.

Perform impact assessments for regulatory, product, and system changes.

Act as a liaison between business, technology, and testing teams.

Support end-to-end project delivery through Agile and SDLC methodologies.

Collaborate with architects and developers to ensure solutions meet business objectives.

Facilitate UAT, production deployments, and post-implementation support.

Drive requirement sign-offs and manage stakeholder communications.

Support multi-country and large-scale payment transformation initiatives.
 

Required Skills

Domain Expertise

Credit Cards & Payments

Card Issuing Platforms

Authorization Processing

Clearing & Settlement

Chargebacks & Disputes

ISO 8583 Messaging

Card Lifecycle Management

Banking & Financial Services

Business Analysis

Requirements Gathering & Elicitation

BRD / FRD Preparation

User Story Creation

Process Mapping (AS-IS / TO-BE)

Impact Analysis

Stakeholder Management

Agile Scrum Methodology

Technical Skills

Languages: COBOL, JCL, DB2, CICS, SQL, Python, JSON, Ezytrieve
Platforms: VisionPLUS, Triumph

Documentation Tools: Confluence, JIRA, Word, Excel, PowerPoint

Tools: Mainframe, Microservices, APIs
Cloud Knowledge: AWS, Microsoft Azure

AI Tool: Microsoft Foundary, Agent Assist

Preferred Qualifications

Experience working with global banks or payment networks.

Knowledge of Visa, Mastercard, or other card scheme processes.

Exposure to cloud platforms such as AWS or Azure.

Professional Scrum Product Owner (PSPO) certification preferred.

Strong communication and stakeholder management skills

Key Skills

Education

Bachelor's degree