Description

Lead business analysis for Crew Systems applications, managing interdependencies and technical delivery.

This role is on-site.

Responsibilities

• Elicit and document functional and non-functional requirements aligned with strategic goals.
• Coordinate with in-house and third-party developers on enhancements, bug fixes, and change requests.
• Facilitate agile ceremonies including sprint planning, backlog grooming, and daily stand-ups.
• Manage data compliance projects related to PII, PCI, and GDPR.
• Act as Proxy Product Owner to manage stakeholder priorities and drive technical delivery teams.

Required Skills

• 5+ years of business analysis experience in complex, multi-system environments.
• Proven Agile experience writing user stories and grooming backlogs.
• Strong expertise in process analysis, assumptions, and functional specifications.
• Experience with task, vendor, and release management.
• Practical knowledge of Jira, Confluence, and SharePoint.
• Experience managing data security and compliance assessments (PII, PCI, GDPR).
• Ability to coordinate with virtual, offshore, and near-shore teams.
• Test management and coordination experience.

Preferred Skills

• Experience assisting Program Managers with technical delivery oversight and status reporting.

Key Skills

Education

Any Graduate