← Back to jobs

Accolite Digital LLC Logo
Lead Cloud Support Engineer

Accolite Digital LLC

 

Chennai, Tamil Nadu, India

Posted On: 13 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Cloud Support Engineer
Tenure: Full-time Only
Related Jobs

No related jobs found

Description

You will design, build, and support AWS-based infrastructure solutions while maintaining system stability and performance.

This role is on-site.

Responsibilities

  • Maintain stability, performance, and availability of server and cloud environments.
  • Provide L2/L3 support for incidents and service disruptions, leading response and ensuring timely restoration with documentation.
  • Drive change management activities, including planning, implementation, and rollback.
  • Participate in problem management to identify root causes and prevent recurrence.
  • Develop and maintain automation for infrastructure provisioning and deployments.

Required Skills

  • 5+ years of experience supporting high-availability, production-grade systems.
  • Strong hands-on experience with AWS cloud services (EC2, S3, RDS, KMS, Route 53, IAM, Lambda, Kinesis, ECS, ElasticSearch, SES, API Gateway).
  • Practical experience with infrastructure automation and provisioning.
  • Strong understanding of cloud security, access control, and best practices.
  • Hands-on experience in incident, change, and problem management, familiar with ITIL processes.
  • Strong troubleshooting skills across cloud and server environments.
  • Ability to work in 24x7 support environments with on-call responsibilities.
  • Experience supporting platforms like eCommerce, CMS, data integration, and custom systems.
  • Familiarity with CI/CD Pipelines.

Education

Any Gradute

Related Jobs

No related jobs found

← Back to jobs