Description

You will lead the configuration, management, and security of enterprise messaging and collaboration platforms.

Responsibilities

• Configure and manage Office 365 Exchange Online, covering mail flow, security, compliance, and migration tasks.
• Monitor email systems for performance, reliability, and security vulnerabilities.
• Collaborate with Cyber Security, Legal, and IT teams to integrate email systems with enterprise applications.
• Manage Microsoft Teams instant messaging, Zoom video conferencing, and enterprise-wide Microsoft user-based licensing.
• Develop and maintain documentation, policies, and procedures for email administration and security protocols.

Required Skills

• 5+ years of experience in Microsoft Email Administration or similar system administration roles.
• Deep expertise with Microsoft Exchange Server and Office 365.
• Hands-on experience executing email migration projects from on-premises Exchange to Office 365.
• Proficiency with Active Directory, DNS, and SMTP.
• Strong knowledge of email security protocols including SPF, DMARC, DKIM, anti-spam, and anti-malware.
• Proven ability to diagnose and resolve complex email routing and mailbox management issues.
• Experience conducting system audits to ensure compliance with regulatory requirements.

Preferred Skills

• Microsoft certifications such as MCSE: Messaging or MCSA: Office 365.
• Experience managing Zoom video conferencing and phone systems.
• Experience managing instant messaging systems like Teams or Skype.

Key Skills

Education

Any Graduate