Lead Engineer - IT

Job Description

Fault finding, troubleshooting & rectifying any hardware related problem.

• Engage vendors/manufacturers for advanced troubleshooting and part replacements.

• Installation of new hardware & restoring the machine

• Installation of Windows & Mac OS

• Mail configuration and Administration of Google Suite

• Antivirus Installation & patch update at the client end

• Working with End Users to understand tools / software / hardware requirements to provide the

right assets & licenses

• Maintaining current Assets Inventory

• Resolving Network related problems, like connectivity problems, patch cord problems, Network

configuration problem and working with ISPs for Internet connectivity issues

• Management of Firewalls Fault finding & troubleshooting & rectifying the problem related to

Network Printers.

• Working with vendors for Asset & License purchases

SKILLS AND

Requirements

8+ years of overall experience in IT Management & Support.

• Good Knowledge on Windows & Mac OS

• Good Knowledge managing Google Suite and O365

• Good Knowledge in managing LAN Setup and Firewall Basic knowledge on concepts of storage

• Experienced in Global IT management along with budget and asset management.