Description

You will lead a team of software developers while aligning technical execution with the product roadmap.

Responsibilities

• Oversee the full software development lifecycle and integrate AI technologies into the product.
• Define product vision, strategy, and roadmap in collaboration with stakeholders.
• Prioritize product features and requirements to meet quality and performance benchmarks.
• Manage project plans, timelines, and budgets using Agile/Scrum methodologies.
• Act as the primary liaison between the development team and senior management.

Required Skills

• Minimum 7 years of experience in software development.
• At least 3 years in a leadership or management role.
• Strong understanding of AI technologies and machine learning algorithms.
• Proficiency with AWS and other cloud computing platforms.
• Experience with full-stack development and modern programming languages.
• Familiarity with DevOps practices and tools.
• Practical knowledge of Agile and Scrum methodologies.
• Bachelor's or master’s degree in computer science, Engineering, or a related field.

Preferred Skills

• Experience in the contact centre industry or telecommunications.
• Knowledge of customer experience (CX) strategies and solutions.
• Project Management certifications such as PMP, Agile, or Scrum Master.
• Previous experience leading a Product Development Project.

Key Skills

Education

Any Graduate