Lead HR Business Partner – BPO Services

You will manage the complete employee lifecycle for the Business Process Outsourcing unit to drive organizational effectiveness.

Responsibilities

• Manage end-to-end lifecycle processes including talent acquisition, capability building, and strategic staffing.
• Partner with senior stakeholders to implement organizational design and structure improvements.
• Drive performance management, talent management, and employee engagement initiatives.
• Handle employee grievances and manage a diverse workforce.
• Operate on a UK shift schedule from 2 pm to 11 pm.

Required Skills

• 6-9 years of experience in HR business partnering within a BPO Services BU or a process-oriented MNC.
• Expertise in managing the full Employee HR lifecycle.
• Proven experience in Talent Acquisition and employee engagement.
• Strong stakeholder management skills.
• Ability to work the 2 pm to 11 pm UK shift.
• MBA in Human Resources.
• Strong communication skills and professional maturity.