← Back to jobs

Sutherland Logo
Lead - Infrastructure

Sutherland

 

Chennai, TN, India

Posted On: 2 days ago
Experience: 2+ years
Availability: Onsite
Openings: 1
Category: IT Infrastructure Technician
Tenure: Full-time Only
Related Jobs

No related jobs found

Description

Lead infrastructure operations to ensure system performance, minimize operational risks, and support end users through time-critical technical escalations.

This role is on-site.

Responsibilities

  • Manage technical escalations and provide time-critical support to system users.
  • Identify infrastructure pressure points and implement measures to minimize operational risks.
  • Drive automation initiatives to improve technology efficiency and reduce ownership costs.
  • Ensure strict adherence to ITIL frameworks, information security policies, and agreed SLAs.

Required Skills

  • 2+ years of experience in infrastructure or operations.
  • Hands-on experience with Microsoft Endpoint Configuration Manager (MECM).
  • Proficiency with SentinelOne EDR.
  • Experience managing Microsoft DLP and McAfee (Trellix) data loss prevention.
  • Knowledge of BitLocker disk encryption and general disk encryption protocols.
  • Strong troubleshooting skills using product logs.
  • Solid understanding of various Operating Systems and standard IT concepts.

Preferred Skills

  • Experience with Microsoft Endpoint Manager (Intune).
  • Relevant industry certifications.

Education

Any Gradute

Related Jobs

No related jobs found

← Back to jobs