Description

We are looking for a Lead Infrastructure Engineer to join our Infrastructure Engineering team. This is an exciting opportunity to help design, operate, and evolve enterprise-scale Microsoft 365 and end-user computing platforms, including Exchange Online, Entra ID, Active Directory, Intune, SCCM/MECM, endpoint management, and collaboration services. We would love to speak with you if you have deep hands-on experience engineering complex Microsoft environments and serving as a senior escalation point for identity, messaging, endpoint, and workplace technology platforms.

About You – experience, education, skills, and accomplishments

• 10+ years of experience supporting, engineering, and operating enterprise Microsoft infrastructure environments.
• Extensive hands-on experience with Microsoft 365, Exchange Online, Hybrid Exchange, Entra ID, Active Directory, Intune, SCCM/MECM, Microsoft Teams, SharePoint Online, and OneDrive for Business.
• Experience designing, troubleshooting, and supporting complex Microsoft 365 hybrid environments.
• Strong understanding of directory services, identity architecture, authentication protocols, federation, SSO, MFA, Conditional Access, and Zero Trust principles.
• Proven experience managing large-scale endpoint estates, including Windows 10/11, Autopilot, application deployment, patch management, compliance, and device lifecycle management.
• Expert-level PowerShell scripting and automation skills, with experience using Microsoft Graph or modern infrastructure management techniques.
• Experience resolving enterprise-wide outages, conducting root cause analysis, and improving operational stability for critical services.
• Strong understanding of Microsoft licensing, service architecture, security controls, compliance requirements, and operational best practices.

It would be great if you also have . . .

• Experience with Microsoft Purview, Information Protection, DLP, eDiscovery, and Records Management.
• Experience with Microsoft Defender for Endpoint, Defender for Identity, and Defender for Office 365.
• Experience leading Microsoft 365 tenant-to-tenant migrations, M&A activities, divestitures, or large-scale carve-outs.
• Familiarity with JAMF, Apple device management, and cross-platform endpoint management.
• Experience with Azure infrastructure, automation frameworks, Infrastructure as Code, and Microsoft Graph API development.
• Relevant Microsoft certifications, such as Microsoft 365 Enterprise Administrator Expert, Identity and Access Administrator, Messaging Administrator, Endpoint Administrator, or Azure Administrator.

What will you be doing in this role?

• Serve as the senior technical authority and Tier 3 escalation point for complex Microsoft infrastructure, identity, messaging, and endpoint management issues.
• Own the architecture, engineering, and lifecycle management of Microsoft 365 services, including Exchange Online, Entra ID, Teams, SharePoint Online, OneDrive, and Purview.
• Lead the design and operation of hybrid identity environments integrating Active Directory, Entra ID, federation services, and directory synchronization platforms.
• Manage enterprise messaging platforms, including Exchange Online, hybrid Exchange deployments, mail routing, transport, compliance, retention, migration, and messaging security.
• Architect and support enterprise endpoint management capabilities across Intune, SCCM/MECM, Autopilot, device compliance, patch management, and application deployment.
• Drive automation and operational efficiency through PowerShell, Microsoft Graph, and modern infrastructure management techniques.
• Partner with Security teams to implement and maintain identity governance, conditional access, privileged access management, DLP, retention, and compliance controls.
• Support Microsoft 365 tenant optimization, roadmap planning, service modernization, cloud transformation initiatives, and large-scale platform migrations.
   

Key Skills

Education

Any Graduate