Description

You will manage and maintain the corporate Service Desk application environment, aligning operations with ITIL standards.

This role is on-site.

Responsibilities

• Administer the SolarWinds Service Desk application for the corporate environment.
• Manage service delivery processes within the Google Workspace ecosystem.
• Align service desk operations with ITIL framework standards.

Required Skills

• 5+ years of experience in IT administration or service desk management.
• Direct experience administering SolarWinds Service Desk.
• Proficiency with Google Workspace (GWS).
• Working knowledge of ITIL frameworks.
• Degree in any field of study.

Key Skills

Education

Any Graduate