Description
Key Skills & Responsibilities:
- Strong experience in BMC Helix Platform & ITSM implementation.
- Hands-on expertise in Innovation Studio & Business Workflows.
- Good knowledge of CMDB and ITSM processes.
- Experience with REST APIs and integrations.
- Strong understanding of ITIL frameworks and best practices.
- Lead development, customization, troubleshooting, and production support activities.
- Strong analytical, problem-solving, and communication skills