Lead QA Analyst

Key Responsibilities:

• Develop and execute formal UAT test plans, scripts, and scenarios.
  • Track testing activities, progress, and overall UAT status.
  • Define and monitor QA metrics, including defects, test results, and test status.
  • Lead the Testing Error Triage Team and coordinate issue resolution.
  • Analyze testing data to identify process improvements and integrate solutions into business processes.
  • Serve as the primary QA point of contact for project teams and stakeholders.
  • Coordinate agency testing efforts with the overall UAT schedule and milestones.
  • Document testing issues and support resolution activities.
  • Conduct quality audits to ensure QA standards, procedures, and methodologies are followed.
  • Develop complex testing strategies and plans for large-scale IT projects involving multiple integrations, interfaces, and business processes.

Required Qualifications:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field, or equivalent experience.
  • 12+ years of overall IT/QA experience preferred.
  • Strong experience in test planning, test case/script development, test execution, and test automation.
  • Experience testing moderate to highly complex IT projects.
  • Experience working across multiple programs/systems and cross-functional project teams.
  • Strong knowledge of QA metrics, defect management, test reporting, and UAT processes.
  • Experience analyzing testing data and implementing software process improvements.
  • Experience documenting defects/issues and supporting resolution.
  • Experience conducting quality audits across IT functions.
  • Proven ability to develop comprehensive testing plans covering integration partners, interfaces, business processes, and end-to-end scenarios.
  • Excellent communication, coordination, leadership, and stakeholder management skills