Description

• Lead the design, development, and execution of automated and performance test scripts for complex form generation and multilingual communications workflows
• Own end-to-end performance testing strategy using LoadRunner and JMeter — including load, stress, spike, and endurance testing — and translate results into actionable recommendations for engineering teams
• Architect and maintain scalable automation frameworks using Selenium, and other modern automation tooling, ensuring reusability and maintainability across test suites
• Drive LL30 compliance testing, validating form availability and accuracy across all 12 required languages for LEP populations
• Define test approaches and standards grounded in design and requirements documentation; establish QA best practices across the team
• Build and manage Requirements Traceability Matrix (RTM) and Test Case matrices mapped directly to user stories and business rules
• Identify and escalate system design deficiencies, business rule anomalies, and performance bottlenecks — providing detailed root cause analysis and remediation guidance
• Serve as the QA liaison between business stakeholders, developers, and engineers — communicating test findings clearly and driving resolution
• Analyze current systems and processes; deliver improvement recommendations informed by client feedback and observed gaps

What We're Looking For

Required:

• 9+ years of hands-on QA experience with at least 2 years in a Lead or Senior capacity
• Expert-level proficiency in performance testing tools: LoadRunner and JMeter — including scripting, scenario design, threshold analysis, and reporting
• Expert-level proficiency in test automation tools: Selenium, QTP/UFT, Visual Studio, or equivalent — with direct experience building and scaling automation frameworks from the ground up
• 5+ years creating, executing, and managing automation scripts across functional, regression, and integration test suites
• Strong command of SQL Server for data validation, test data management, and back-end verification
• Proven experience developing RTM documentation and translating user stories into structured, traceable test cases
• Deep understanding of end-to-end functional testing methodologies in Agile/Scrum environments
• Experience with JIRA for defect tracking, test management, and sprint collaboration
• Strong written and verbal communication skills — able to present findings to both technical and non-technical stakeholders

Nice to Have:

• Experience with government, public sector, or regulatory compliance projects
• Familiarity with multilingual or accessibility mandates (LL30, ADA, Section 508)
• Experience with CI/CD pipeline integration for automated test execution (Jenkins, Azure DevOps, etc.)
• Proficiency with Balsamiq or MS Visio for process and workflow documentation

Key Skills

Education

Any Gradute