Description

You will lead Salesforce development and support operations.

Responsibilities

• Manage L2/L3 support tickets and troubleshoot system issues for end users and stakeholders.
• Ensure system stability and uptime, adhering to Salesforce best practices.
• Identify root causes of recurring issues and propose long-term fixes and enhancements.
• Lead onsite Salesforce support operations.

Required Skills

• 8+ years of professional experience.
• Expert knowledge of Salesforce.
• Experience managing technical support operations.

Key Skills

Education

Any Gradute